FAQ — Frequently Asked Questions

Everything you need to know about your VUNOTI experience.

Products

How do I care for my VUNOTI garments?

Every VUNOTI garment is delicately handcrafted using time-honoured artisanal techniques. To preserve the elegance and longevity of your piece, please follow these care guidelines:

  • Professional Care: Dry cleaning is highly preferred. Alternatively, hand wash gently in cold water with a mild, premium detergent.
  • Avoid: Machine washing, prolonged soaking, or exposure to harsh chemical agents.
  • Colour Separation: Wash deep or dark colours independently during initial laundering.
  • Drying: Dry inside out in a shaded area, away from direct sunlight.
  • Ironing: Iron exclusively on the reverse side at a low-heat setting.
  • Moisture: Avoid excessive perspiration or liquid contact when wearing freshly dyed garments.
Subtle colour bleeding and minor surface irregularities are not manufacturing defects. They are the definitive signature of genuine handcrafted artistry and organic dyeing processes.
Where can I find the Size Chart?
VUNOTI is a proudly size-inclusive label offering sizes XS to 3XL at no additional surcharge. As each silhouette has a uniquely tailored cut, a bespoke, product-specific size chart is available on every individual product page. You may also visit our dedicated Size Guide page for comprehensive measurements across all categories.
What if an item is out of stock?
If a piece you desire is currently unavailable, select the Notify Me When Restocked option directly below the product listing. To support slow fashion and maintain exclusivity, most VUNOTI collections are handcrafted in strictly limited quantities. Restocking timelines depend on artisanal availability and cannot always be guaranteed in advance.

Orders

Where can I check my order details?
Log into your account and navigate to My Orders for a complete overview of current and past purchases, including status and tracking updates. A detailed order confirmation is also sent to your registered WhatsApp number and email immediately after your purchase is placed.
Can I change my delivery address after placing an order?
Yes, your delivery address can be updated provided your order has not yet been dispatched. Once the order has shipped, address modifications are not possible due to courier restrictions. For assistance, contact us at +91 81286 70672 (WhatsApp) or vunoti2026@gmail.com.
I received only part of my order. Where is the rest?
Your order may occasionally arrive in multiple shipments, as many of our pieces are handcrafted with varying processing timelines. Items may be dispatched separately to ensure available pieces reach you without unnecessary delay. Please contact our team via WhatsApp at +91 81286 70672 to track the status of remaining items.